Business
Plan would tax music downloads - San Jose Mercury News
Is a licensed, downloaded music recording your personal property? What happens when the state of California says that something is “tangible personal property” even though the EULA says that your rights are still restricted? How would California’s law impact interpretation of the first-sale doctrine as it applies to downloaded music and, by extension, software?
All these […]
Coming Soon: OpenOffice.org 3.0 Support for Microsoft Office 2007 Files
I run my company using OpenOffice.org instead of Microsoft Office. It does everything we need and costs a whopping $0.00; not a bad deal for a small business. To be more specific, OpenOffice.org
Gives us word processor and spreadsheet programs that more than handle our documentation needs,
Allows us to open Word and Excel documents which clients […]
Do Not Call — Ever!
It’s time to renew your Do Not Call listing and it’s even more important than renewing that library book which you lost but don’t want to pay an overdue fine for. According to Yahoo! News, Do Not Call listings aren’t forever
Numbers placed on the registry, begun in June 2003, are valid for five years. […]
More Great Customer Service
The Wall Street Journal ran a story about a United Airlines pilot who revels in delighting his customers. The Middle Seat on August 28, 2007, begins with
Capt. Denny Flanagan is a rare bird in today’s frustration-filled air-travel world — a pilot who goes out of his way to make flying fun for passengers.
It is both […]
My Wife as an Atypical Prototypical Librarian
I am more than a little bit proud to share the news. My wife, Candy, has a chapter on her career as a senior product strategist in A Day in the Life: Career Options in Library and Information Science. See chapter 72, pp. 315-318.
Good Advice
This seems to be good-advice day. I am reading Exceeding Customer Expectations, about Enterprise Rent-a-Car’s highly successful business practices. As expected, it is full of good advice. Key seems to be: assure that your customers are completely satisfied.
And then, reading a completely unrelated magazine article, I ran across this adage:
Learn from the mistakes of others; […]
Checking Your Laptop as Luggage
Do you travel on commercial airlines and carry your laptop computer? If you are like me, you worry about your computer when you do. eWeek has a nice little article about how to protect your computer when you check it: Checking Your Laptop as Luggage
There are cases out there that purport to be both cheap […]
Information About Identity Theft
Are you worried about identity theft? Me, too.
My friend, Chris Kramer, has put together a web site Identity Theft, Information to help you understand the scope of this crime and it includes useful information on topics like FACTA, the Fair and Accruate Credit Transaction Act, FACTA and the FTC, and things you can do to […]
Aging Tech-Weenie Morphs into People Person
My friend Alyce wrote, “I’ve recently come to the conclusion that letting people meet me, and feel my energy, is probably a far more effective selling tool than….” I could not agree more.
I am a techie and, when Candy and I started our first business, all I wanted to do was the techie stuff. I […]
In Matters of Money, Common Sense Prevails
CNN.com - Study: Ads boost drinking among young - Jan 2, 2006
A survey of young people aged 15 to 26 found that for each additional alcohol advertisement viewed per month, there followed a 1 percent rise in the average number of drinks consumed, said study author Leslie Snyder of the University of Connecticut in Storrs.
This […]
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